The Effectiveness of Electronic Dalaw as a New Prison System in Caloocan City Jail in the Year 2020-2022: Basis for Analysis

Abstract

This study explored the implementation and impact of the Electronic Dalaw (e-Dalaw) system in Caloocan City Jail as an alternative to traditional visitation methods, focusing on the period from 2020 to 2022. The e-Dalaw system was developed to address logistical, security, and health challenges, particularly during the COVID-19 pandemic, by enabling virtual interactions between inmates and their families.

Using a descriptive-correlational research design, the study evaluates the system's effectiveness in enhancing the emotional well-being of persons deprived of liberty (PDLs), improving family connections, and promoting operational efficiency in prison management. Quantitative data were gathered through structured surveys, while qualitative insights were obtained from interviews with stakeholders, including inmates, their families, and prison staff.

The findings reveal that e-Dalaw significantly eases the emotional burden of separation, minimizes security risks, and enhances the overall visitation experience. However, challenges such as internet connectivity and technical disruptions were identified as barriers to full implementation. Despite these issues, the system demonstrated substantial benefits in reducing contraband risks, managing overcrowding during visitation, and providing cost-effective and safe communication solutions.  The study concludes that while e-Dalaw has improved the operational and emotional aspects of prison management, refinements in technological infrastructure and user training are essential for its sustained success. These findings provide a basis for extending e-Dalaw to other correctional facilities nationwide, thereby contributing to the modernization of prison visitation systems in the Philippines.